Privacy Policy

The controller responsible for the processing of your personal data is:

Precious Episode LDA
Avenida David Mourao-Ferreira, 14 8A
1750-204 Lisboa, Portugal
NIF (Tax ID): 514701617
Email: precioushomeslisboa@gmail.com
Website: precioushomes.pt

We collect personal data only when you voluntarily provide it through our website. This includes:

• Booking request form: Full name, email address, phone number, check-in and check-out dates, number of guests, and any special requests you include.
• Contact form: Name, email address, subject, and message content.

We do not collect any data automatically through tracking technologies, analytics platforms, or advertising tools. We do not process sensitive personal data (such as health data, political opinions, or biometric data).

We use the personal data you provide exclusively for the following purposes:

• Processing booking requests: To receive your accommodation inquiry, prepare a response, and communicate with you about availability, pricing, and booking confirmation.
• Responding to inquiries: To reply to messages submitted through our contact form.
• Communication: To send you relevant information related to your booking or inquiry, such as check-in instructions or property details.

We do not use your data for marketing purposes, profiling, or automated decision-making.

We process your personal data based on the following legal grounds under Articles 6(1) of the GDPR:

• Contract performance (Art. 6(1)(b)): Processing is necessary to take steps at your request prior to entering into a rental agreement (booking requests).
• Consent (Art. 6(1)(a)): When you voluntarily submit a contact form, you consent to the processing of your data for the purpose of responding to your inquiry.
• Legitimate interest (Art. 6(1)(f)): We have a legitimate interest in managing our business communications and maintaining records of guest interactions for service quality.

We do not sell, rent, or trade your personal data. We share your data only with the following service providers, who act as data processors on our behalf:

• Resend (resend.com) -- Email delivery service used to transmit booking requests and contact form messages to our team. Resend processes your name, email address, and message content solely for the purpose of email delivery. Resend is based in the United States and complies with applicable data protection standards.
• Sanity (sanity.io) -- Content management system used to manage our website content. Sanity does not process guest personal data submitted through forms.
• Cloudflare (cloudflare.com) -- Website hosting and content delivery. Cloudflare may process technical data (such as IP addresses) for security and performance purposes as part of standard web hosting operations.

We do not transfer your personal data to any other third parties unless required by law.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Booking inquiries: Data related to booking requests is retained for up to 24 months after the end of the stay, or after the inquiry if no booking is made, to handle any follow-up questions or disputes.
• Contact form messages: Retained for up to 12 months after the inquiry is resolved.
• Legal obligations: Where required by Portuguese law (e.g., tax or accounting obligations), data may be retained for the legally mandated period.

After the retention period, your data is securely deleted or anonymized.

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of access (Art. 15): You can request a copy of the personal data we hold about you.
• Right to rectification (Art. 16): You can ask us to correct any inaccurate or incomplete data.
• Right to erasure (Art. 17): You can request the deletion of your personal data, subject to legal retention requirements.
• Right to restriction (Art. 18): You can request that we limit the processing of your data in certain circumstances.
• Right to data portability (Art. 20): You can request to receive your data in a structured, commonly used, machine-readable format.
• Right to object (Art. 21): You can object to the processing of your data based on legitimate interest.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at precioushomeslisboa@gmail.com. We will respond to your request within 30 days.

Our website uses only essential cookies that are strictly necessary for the website to function correctly. These include:

• Session cookies for basic website functionality.
• Language preference cookies to remember your selected language.

We do not use any tracking cookies, analytics cookies, advertising cookies, or third-party cookies. No cookie consent banner is required because we only use strictly necessary cookies as defined under the ePrivacy Directive.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

If you believe that our processing of your personal data violates the GDPR, you have the right to lodge a complaint with the Portuguese data protection authority:

CNPD -- Comissao Nacional de Protecao de Dados
Rua de Sao Bento, 148, 3o
1200-821 Lisboa, Portugal
Website: www.cnpd.pt
Phone: +351 213 928 400

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Precious Episode LDA
Email: precioushomeslisboa@gmail.com
Address: Avenida David Mourao-Ferreira, 14 8A, 1750-204 Lisboa, Portugal